Privacy

Health & Human Services

Commitment to Compliance & Privacy

The NHBP Health and Human Services Department (HHSD) is dedicated to delivering high-quality healthcare with integrity, transparency, and full compliance with legal and ethical standards.

Our Compliance Program safeguards patient rights, ensures privacy, prevents fraud, waste, and abuse, and promotes a culture of accountability. Key features include:

  • Standardized policies and procedures
  • Ongoing training for staff
  • Internal audits and monitoring
  • A confidential, retaliation-free reporting process

These efforts help us provide safe, effective care while honoring the values of our Tribal community.

Your Rights Under HIPAA

Under the Health Insurance Portability and Accountability Act (HIPAA), you have important rights regarding your health information:

  • Notice of Privacy Practices
    Request a paper copy at any time, or view it here.
  • Amendments
    Request corrections to your records in writing. Speak to any HHS staff member for assistance.
  • Confidential Communication
    Request that we contact you at an alternative phone number or address.
  • Restrictions on Use
    Ask us to limit how your information is shared for treatment or other purposes.
  • Access to Records
    View or request copies of your health records (fees may apply for copies).
  • Accounting of Disclosures
    Request a list of instances when your information was shared without your consent for non-treatment purposes.
  • Breach Notification
    Receive prompt notice if a breach of your health information occurs.
  • Report a Concern
    Contact our Compliance Officer (details below) or the U.S. Department of Health and Human Services’ Office for Civil Rights.

More information regarding your rights under HIPAA can be found here: HIPAA for Individuals | HHS.gov

If you have questions or concerns, please complete the service complaint form below or at our health facilities.

Charmaine Mandoka

Compliance Officer

o: 269.704.8359