Health & Human Services

NHBP’s Health and Human Services Department (HHSD) is committed to providing quality healthcare services to the community while upholding the highest standards of integrity, ethics, and regulatory compliance. Our compliance program is designed to ensure that we meet and exceed legal and ethical requirements in all aspects of our operations. By establishing and maintaining an effective compliance program, we can protect the rights and privacy of our patients, prevent fraud, waste, and abuse, and foster a culture of trust and transparency. Our program includes comprehensive policies and procedures which provide standardization of operational actives, regular training and education for our hybrid entity staff, internal audits and monitoring, and a confidential reporting mechanism for concerns and violations without fear of retaliation. Through our compliance efforts, we aim to enhance patient safety, improve the quality of care, and uphold the values of our tribal community. We believe that a robust compliance program is essential in providing our patients with the highest level of care and maintaining their trust in our services.

In addition, the Health Insurance Portability and Accountability Act (HIPAA) provides individuals with certain rights. These rights include, but are not limited to:

• Copies of our Notice of Privacy Practices:
  • You have the right to receive a copy of our current Notice. If this Notice was previously given to you physically or electronically, you may request a paper copy at any time.
  • A link to our current Notice is also included at the bottom of this page.
• Amendments:
  • You have the right to request in writing that your protected health information be amended if you think there is an error. Please reach out to an NHBP HHS staff member if you feel an amendment is necessary.
• Confidential Communication:
  • You have the right to request that your medical information be shared with you in a confidential manner, such as an alternate address or phone number. A front desk staff member can assist you with this request.
• Restrictions:
  • You have the right to submit a written request to restrict how we use or share your medical information for treatment or other purposes. A front desk staff member can assist you with these restrictions.
• Access and Copies:
  • You have the right to review, inspect or receive a copy of your medical information (including an electronic copy if we maintain the records electronically). In some instances, a request for copies may include a reasonable cost-based fee charged to the requesting individual.
• Accounting of Disclosures:
  • You have the right to receive a list of your medical information that is shared outside of NHBP HHS for a purpose other than treatment, payment or healthcare operations that do not require your consent.
• Notification of a Breach:
  • You have the right to receive notice if we or our business associates have breached the confidentiality of your health information. If a breach occurs you will receive a letter in the mail which will included, to the extent possible:
    • A brief description of the breach
    • A description of the types of information that were involved in the breach
    • The steps affected individuals should take to protect themselves from potential harm, if any is determined
    • A brief description of what we are doing to mitigate any harm and prevent further breaches
  • Report a Privacy Concern:
    • You have the right to report a privacy concern and be assured that we will investigate your concern thoroughly.
      • You may report any privacy concerns to the Compliance Officer. Contact information included at the bottom of this page.
      • Or, to the Office for Civil Rights, Secretary of the U.S. Department of Health and Human Services.

More information regarding your rights under HIPAA can be found here: HIPAA for Individuals | HHS.gov